Cancellation

You may cancel your order before it has been shipped. Should you cancel your order, you will receive a credit amount equivalent to the value of your order for any subsequent purchase on the website. If you wish to receive a refund instead, any bank/payment gateway processing charges will be borne by you and will be deducted from the total before the refund.

You can always contact us for any return question at arcpuri92@gmail.com.

Returns

1. You must initiate a return request within 24 hours of product delivery.
   
   
2. Returns will only be accepted in the case of a manufacturing defect or dispatch of incorrect item. Please note that while our intent is to capture the product colour as accurately as possible, minor colour variations in the website picture and the product you receive may occur. This could be because of light settings, angle of picture and nature of fabric. This does not form grounds for a return.
   
   
3. The product being returned/exchanged must be in its original unused condition and sent along with original bill and tags intact.
   
   
4. We aim to process all returns within 7 working days.
   
   
5. Items must be in original condition, with original packaging and all tags attached.
   
   
6. Items must not have been worn, washed, or altered in any way.
   
   
7. We follow an open box policy where customers can check the product at delivery time, but returns are accepted only for genuine issues, not for change of mind.

 

Refunds

The amount for items once bought will not be refunded. You can either exchange the product or we will issue a credit note which can be used to purchase another product.